OUR SERVICES

“We were looking for an outsourcing option that would not only deliver value to us in time, but was also flexible enough to cater to our changing needs. We found such a relationship possible with Search Oyster. Excellent Customer Service and an incredible business partner.”

“I would like to thank Search Oyster for all your assistance in helping resolve our remote support issues. It has been quite a long and testing case, but your team has managed to persevere, with limited assistance on our part, and I must commend you for that.You have proven yourselves in helping to resolve this difficult service request while not many other companies had the technical background to help resolve this issue.”

“What really turned me over was the ability to understand how everything works without any prior knowledge.”

“Thanks largely to Search Oyster we now have the ability to solve the customers’ problems faster and simultaneously document them down to the very last piece of available information.
By doing this we’ve generated detailed reports on the trends and sources of the customers’ dissatisfaction, which allowed us, not only, to create fixes for frequently occurring problems, but also the capability to repair the cause.
The Search Oyster team responds to all our queries fast and has always been on top of their game. Their innovative and flexible solutions have helped us come a long way in improving our focus on customer services.”

“With all the negative publicity in the media, working with Pakistan seemed like a gamble of sorts but over the time that we outsourced our IT support services to Search Oyster, we realized it to be the best strategic investment we had made all year. Not only did we meet our sharp deadlines but we were managed by an increasingly efficient and competent technical staff which required little or no input from our part to fully grasp our IT domain and seamlessly offer support that was both timely and cost effective. We are sold to the idea of outsourcing and Search Oyster is our outsourcing partner of choice.”

“Services provided by Search Oyster team are really appreciable and we are expecting the same high level of service in the future.”