Registered Name: SEARCH OYSTER
UK Company House Number: 13470906
Search Oyster is your outsourcing partner for your contact centre, Sales and IT helpdesk needs. We leverage technology and human interaction to build an ideal combination to take care of your outsourcing needs.
Search Oyster’s vision is “Think, Innovate, Grow”. We strive to continuously develop our expertise for the benefits of our clients. Our experienced team executes any customer services project with agility and accuracy to provide them with a distinct customer services advantage. We look for innovative ways to service our client’s customers using myriad of technologies and tools. We understand the demands of a customer focused organization and partner with our clients to help translate that focus into excellent customer service. Your customers deserve special attention and we provide that focus and quality.
Search Oyster’s outsourcing vertical delivers exceptional service through trained workforce to meet the standards set by you, every time: Search Oyster invests in leading technologies and couples that with operational expertise and years of industry knowledge.
Our outsourcing projects are customized for clients using thoroughly tested practices.
Our focus is geared towards meeting our agreed upon service levels.
Our service offerings are easily scalable and customized for each project, based on customer needs. Our quality processes ensure that we are continuously improving and meeting required standards.
OUR VISION
Our vision is to think inovate and grow by using myriad of technologies and tools for providing great customer services.
OUR MISSION
Our mission is to provide our clients with the utmost satisfaction. By doing so, we treat every client’s product and services with care. We strive for a modern website layout and high organic search engine rankings. We offer web design, graphic design, Internet marketing, social media management, and much more.
OUR OBJECTIVES
1- CUSTOMER COMMITMENT: We develop relationships that makes a positive difference in our customer’s lives.
2- QUALITY: We provide outstanding services that delivers premium value to our customers.
3- INTEGRITY: We uphold the highest standards of integrity in all of our actions.
4- TEAMWORK: We work together across boundaries to meet the needs of our customers and to help company win
5- PERSONAL ACCOUNTABILITY: We are personally accountable for delivering on our commitments.
Message from the CEO
“We began our journey with aim to continue to build our brand, which has now become synonymous with our commitment to helping our clients share knowledge and create innovation.
As a company, we have focused on improvement, For example:
We have nearly quadrupled our workforce and have embraced diversity and gender balance.
We have become the leading provider of software & web based solutions.
We have expanded our presence globally; we now have major clients in Europe, USA, UK, Australia and Canada.
It is also important to note what has not changed at Search Oyster, namely our commitments to providing exceptional client service and to living our core values: Excellence in Everything, Leadership by Example, Integrity and Transparency, Focus on the Client and Employee Centred.
Looking ahead, we are focused on accelerating the execution of our growth strategy while continuing to build on the strength of our brand—in helping our clients, share knowledge and create innovation and in bringing positive change to the communities in which we work and live.”
